terms and conditions
1. Reservation and Payment: a. Guests must provide valid personal and payment information when making a reservation. b. A valid credit/debit card is required to guarantee the reservation. c. The hotel reserves the right to pre-authorize or charge the provided card for the cost of the first night or the full stay.
2. Cancellation Policy: a. Guests may cancel their reservation without penalty up to [X] days before the scheduled check-in date. b. Late cancellations or no-shows may result in a charge equivalent to one night’s stay. c. Non-refundable reservations are not eligible for any refunds.
3. Check-in and Check-out: a. Check-in time is [X] PM, and check-out time is [X] AM. b. Early check-in and late check-out requests are subject to availability and may incur additional charges.
4. Occupancy and Additional Guests: a. The maximum occupancy for each room type must be adhered to. b. Additional guests may be accommodated for an extra fee, subject to room capacity.
5. House Rules: a. Guests must comply with hotel policies and guidelines. b. Smoking is strictly prohibited in all indoor areas. Designated smoking areas are available. c. Pets are not allowed unless prior arrangements have been made.
6. Damages and Theft: a. Guests are responsible for any damages caused to hotel property and its contents. b. The hotel is not liable for the loss of money, jewelry, or valuables left in guest rooms.
7. Facilities and Services: a. Availability of facilities and services may be subject to seasonal changes or maintenance. b. The hotel reserves the right to alter or withdraw amenities without prior notice.
8. Liability: a. The hotel is not liable for injuries, losses, or damages to persons or property within its premises.
9. Privacy Policy: a. The hotel respects guest privacy and will not disclose personal information without consent, except as required by law.
10. Governing Law: a. These Terms and Conditions are governed by the laws of [Jurisdiction]. Any disputes shall be settled in the courts of [Jurisdiction].
11. Changes to Terms and Conditions: a. The hotel reserves the right to modify these terms at any time. Guests will be notified of significant changes.
By making a reservation, guests acknowledge and agree to abide by these Terms and Conditions.